Return Policy

Last Updated:

Overview

This Return Policy outlines the terms and conditions for refunds and cancellations of travel planning consultation services provided by herbclear. Please read this policy carefully before purchasing our services.

Service Nature

Our travel planning consultation services are advisory and informational in nature. We provide personalized travel planning advice, itinerary development, and destination recommendations. These services are delivered digitally and begin immediately upon purchase confirmation.

Refund Eligibility

Refunds may be considered under the following circumstances:

• If we fail to deliver the agreed-upon consultation services within the specified timeframe
• If you cancel your request before consultation services have begun
• If technical issues prevent you from accessing our services and we are unable to resolve them

Non-Refundable Situations

Refunds will not be provided in the following situations:

• After consultation services have been completed and delivered
• If you simply change your mind after purchasing our services
• If you are dissatisfied with travel recommendations, as our services are advisory
• Due to external factors such as travel restrictions, weather, or destination changes beyond our control
• If you do not respond to our consultation requests within 14 days

Cancellation Policy

You may cancel your consultation request:

• Before consultation services have begun for a full refund
• After partial completion, refunds will be prorated based on services not yet delivered
• Cancellation requests must be submitted in writing via email

Refund Process

To request a refund:

1. Contact us via email at serviceteam@herbclear.world with your purchase details
2. Provide your order number and reason for refund request
3. We will review your request within 5-7 business days
4. If approved, refunds will be processed to the original payment method within 10-14 business days

Partial Refunds

Partial refunds may be issued if:

• Services are partially completed but not delivered in full
• You request modification to a lower-tier service package
• Both parties agree to a partial refund arrangement

Dispute Resolution

If you have concerns about our services or wish to dispute a charge, please contact us first. We are committed to resolving issues fairly and promptly. Most concerns can be resolved through direct communication.

Service Modifications

If you need to modify your consultation request after purchase, please contact us as soon as possible. We will work with you to accommodate reasonable changes, subject to availability and service constraints.

Time Limitations

Refund requests must be submitted within 30 days of purchase or service delivery, whichever is later. Requests submitted after this period may not be considered.

Contact for Returns

For questions about returns or refunds, please contact us at:

herbclear
1000 Thomasville Rd, Tallahassee, FL 32303, United States
Phone: +1 (386) 383-2472
Email: serviceteam@herbclear.world